Features
Everything you need to grow — in one place
A full product tour of the AI Growth Platform built for local businesses.
One dashboard for your entire growth engine
See repeat customer rate, revenue lift, campaign performance and social metrics in a single, clean view. Understand what's working — instantly.
- Real-time repeat customer and retention metrics
- Revenue attribution per campaign and channel
- AI-generated weekly growth insights
- Custom KPIs for your business type
Result: owners spot revenue leaks in seconds instead of scrolling through reports.
Auto-tagged customer profiles, zero manual work
Every customer is enriched automatically — visit frequency, spend patterns, favorite items — and grouped into smart segments you can act on.
- Auto-tagging: New, Regular, VIP, At-risk, Lost
- Visit and spend behavior tracked per customer
- Smart segments update in real time
- One-click campaigns to any segment
Result: you always know who to talk to next, and why.
Automated win-back campaigns that actually work
The moment a customer starts to drift, Pottely reaches out with a personalized offer over WhatsApp, SMS or email — without you lifting a finger.
- Auto-trigger win-back flows for lapsed customers
- Personalized offers based on past behavior
- Multi-channel: WhatsApp, SMS, email
- A/B test messages and offers automatically
Result: customers who'd normally churn get a reason to come back — often within a week.
An always-on social media growth engine
AI plans, writes and schedules posts across Instagram, Facebook and Google — matching your brand voice and highlighting what customers love most.
- Content calendar auto-generated weekly
- On-brand captions and hashtags
- One-tap approvals or full autopilot
- Performance analytics per post
Result: your feed stays alive without stealing an hour of your day.
Loyalty, memberships and AI-crafted offers
Launch tiered loyalty programs and let AI decide which offer to send which customer at which moment for the highest chance of a repeat visit.
- Tiered loyalty and paid memberships
- AI-personalized offers per customer
- Auto-redemption tracking
- Cost & margin controls per campaign
Result: VIPs feel seen, casuals come back, and margins stay protected.
Turn happy customers into 5-star reviews
QR codes and smart prompts route delighted customers straight to Google Reviews, while catching unhappy feedback privately before it goes public.
- QR codes for tables, bills and packaging
- Smart review-request timing
- Private feedback capture for unhappy customers
- Google rating trend analytics
Result: more 5-star reviews, fewer public 1-stars, higher local search ranking.
Staff, billing and appointments — handled
Manage day-to-day operations right alongside growth. Roster staff, run appointments and keep your team aligned without extra tools.
- Staff scheduling and roles
- Appointment booking and reminders
- Simple billing add-ons
- Role-based access control
Result: one place for the whole business — no more app-switching all day.
Reports built for owners, not analysts
Clear, decision-ready reports on customers, revenue, retention and marketing ROI — delivered weekly to your inbox.
- Weekly performance summaries
- Cohort and retention analysis
- Campaign ROI breakdowns
- Export to PDF or CSV
Result: you make Monday decisions with Sunday-night data.
Comparison
Pottely vs traditional POS-only tools
A POS handles the transaction. Pottely handles the relationship.
Traditional POS only
- Bills, KOTs & receipts
- Inventory tracking
- Auto-tagged customer profiles
- AI win-back campaigns
- WhatsApp / SMS / email marketing
- Social media autopilot
- Loyalty & memberships
- Google review growth
- Owner-friendly weekly reports
Pottely + your POS
- Bills, KOTs & receipts
- Inventory tracking
- Auto-tagged customer profiles
- AI win-back campaigns
- WhatsApp / SMS / email marketing
- Social media autopilot
- Loyalty & memberships
- Google review growth
- Owner-friendly weekly reports
Ready to grow?
See how Pottely brings customers back — book a personalized demo with our team.
Book a Demo